You can return any unwanted items within 14 days of receiving your order for a refund or replacement.
If you change your mind about an unused item you have bought in the last 14 days, simply return it in its original packaging. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. If the item was faulty or damaged when delivered an exchange or refund will be offered.
The Company does not supply goods on a sale or return basis.
- Returned goods are the seller’s responsibility.
- The Company accepts no responsibility for goods lost or damaged during return transit.
- We recommend all returns to our offices be done by registered post.
Unfortunately, we aren't able to exchange items.
Electrical and photographic equipment will only be accepted if complete with all leads, accessories and software. Any software must have its original seal intact.
All returns are evaluated before being processed.
Unless faulty, medicines, food, personalised gifts or cosmetics products which have been opened cannot be refunded or exchanged.
This does not affect your statutory rights.
Only 1 promotion code can be used per order. If you have a promotion code or voucher that has been sent to you; you can use them online if they have a code comprising of number and letters that are case sensitive.
Please note that these codes may only be for a selected number of products so check the details of what items are included in the promotion as exclusions apply.
All discount codes exclude sale items and products on special offer / quantity discounts. Therefore, promotional discount codes cannot be combined with markdown items.
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